REVIEW · KRAKOW
Zakopane and Thermal Pools Tour with Hotel Pickup
Book on Viator →Operated by Best Tours Cracow · Bookable on Viator
If your idea of a perfect day includes mountain views and soaking in thermal pools, this Zakopane tour fits. I like how it strings together classic Tatra sights with a real break to unwind at Chochołowskie Termy. I also like the small touches—like having funicular tickets handled for you—so your time doesn’t get swallowed by lines. The main drawback to consider: it’s a long day (about 11 hours), and some stops are brief, so you’ll want to be okay with “see the highlights” pacing.
You’ll start with hotel pickup in Krakow and settle in with a guide who helps the day run smoothly. You get spare time in Zakopane for Krupówki, a funicular ride up and down Gubałówka, plus a hot-baths stop that lasts long enough to actually feel like a break. One practical watch-out: lunch isn’t included, so plan on grabbing food on your own during the Zakopane free time or bringing snacks.
In This Review
- Key highlights worth planning for
- Hotel pickup to Tatra views: how the day is paced
- Stop 1: Chochołów village and its wooden-house charm
- Stop 2: Bacówka u Jacka for cheese and regional vodka tasting
- Zakopane free time and Krupówki: where you can breathe
- Gubałówka funicular: the ticket that saves your time
- Chochołowskie Termy: your real recovery block
- What the included items actually mean for your money
- Comfort, timing, and small decisions that affect your day
- Who this tour suits best (and who should skip it)
- Practical FAQ
- FAQ
- How long is the Zakopane and thermal pools tour?
- Do I get hotel pickup and drop-off?
- What are the main stops on the tour?
- Is lunch included?
- Are the funicular tickets included?
- Is entry to the thermal baths included?
- How big is the group?
- What is the cancellation policy?
- Should you book this Zakopane + thermal pools tour?
Key highlights worth planning for

- Chochołów’s traditional wooden village vibe with inhabitants still living there
- Gubałówka funicular up and down with tickets provided to help you skip the line process
- Bacówka u Jacka for cheese and regional alcohol tasting at a traditional highland mountain hut
- Chochołowskie Termy hot-spring pools plus saunas, with both indoor and outdoor areas
- Krupówki free time in Zakopane for flexible browsing and people-watching
Hotel pickup to Tatra views: how the day is paced

This tour is built for an all-in-one day from Krakow: hotel pickup and drop-off, a guide, multiple stops, and then the main relaxation block at the thermal baths. It’s listed at about 11 hours total, and that timing matters. You’ll spend a chunk of the day on the road, then move through stops in a steady rhythm—so I recommend treating this as a “great sampler” of the area, not a slow travel day.
Group size is capped at up to 100, which keeps it from feeling tiny, but it also means you should expect some crowds at popular places (especially around the funicular and in the spa). On the plus side, the tour is popular and often booked about 28 days in advance on average, which usually means the logistics are well-rehearsed.
You can also read our reviews of more tours and experiences in Krakow.
Stop 1: Chochołów village and its wooden-house charm

Chochołów (near Zakopane, in the Tatra region) is the “first wow” stop. You’re there for about 20 minutes, and that short window is intentional. The point is to get a quick look at the village’s traditional wooden architecture—houses that are still inhabited by locals—so you get something more real than just a photo stop.
What I like about starting here is the mood shift. You go from city life to a calmer, quieter highland setting right away. Even with limited time, you’ll understand why Chochołów is such a common stop on Tatra itineraries: it’s visually distinctive and grounded in everyday life.
A practical note: with only around 20 minutes, you’ll need to move with purpose. If you like slowing down for photos, you might want to save your most detailed wandering for the main Zakopane free time later.
Stop 2: Bacówka u Jacka for cheese and regional vodka tasting
Next comes Bacówka u Jacka, a traditional mountain hut with highland-culture vibes. Again, you’ll have about 20 minutes, and the focus is on tasting—specifically highlander cheese and regional alcohol.
This stop works well because it’s not just a “look at the hut” moment. You get a quick, guided taste of local flavors that connect to the Tatra region’s long-standing food traditions. If you enjoy learning through food and small cultural rituals, this is one of the most fun parts of the day.
The only thing to consider is that the hut time is short. If you want to linger and keep trying different options, you may find the schedule doesn’t allow for that. Also, since alcohol is part of the tasting, go easy if you’re planning to enjoy the later funicular ride and spa comfortably.
Zakopane free time and Krupówki: where you can breathe

Once you arrive in Zakopane, you get about 2 hours to explore on your own, including spare time on Krupówki Street. This is the town’s main drag, where you’ll find the everyday Zakopane rhythm—shops, casual snacks, and lots of people out and about.
I like this chunk because it gives you control. Some people want to browse crafts or souvenirs. Others just want a quick café stop and a reset before the thermal baths. If you’re traveling with a plan in mind—like taking a few photos of Zakopane architecture or finding a simple meal—you can use this time to make it happen.
Drawback to keep in mind: since the rest of the day is scheduled, you don’t get a long buffer. If you lose time in shops, you might feel rushed before heading to the baths.
Gubałówka funicular: the ticket that saves your time

Then it’s up to Gubałówka, reached by funicular. You get an up and down funicular ticket included, and the guide specifically walks you through the funicular car process and provides the tickets. That detail matters. In places like this, line confusion is the enemy of a good day, and having tickets handled helps you get on with it.
Plan for the view factor. Gubałówka is known for offering breathtaking views of the Tatra Mountains and the town below, and that’s the main reason people put it into their itinerary. Even if you don’t consider yourself a “view person,” the trip up and back gives you a perspective shift that you don’t get from just walking around town.
Since your time on this stop is about 30 minutes total, I recommend moving efficiently once you’re at the summit. Take a few solid photos, enjoy the scenery, and keep enough time in your pocket for returning smoothly.
Chochołowskie Termy: your real recovery block

This is the centerpiece for relaxation. Chochołowskie Termy is included with a 3-hour visit, which is long enough to do something more than dip your feet and leave.
The thermal spa complex includes indoor and outdoor hot-spring pools, plus saunas and wellness treatments (the treatments aren’t listed as included, but the complex offers them). The water is described as having positive effects on skin and overall wellness—exactly the sort of claim that sounds generic until you’ve actually got warm water up to your limits and the day’s travel stress starts to melt away.
Why the time window matters: thermal pools can be slow, in a good way. You’ll likely want at least part of the session outdoors for the mountain-air feeling, then warm up again indoors if it’s cool. Three hours gives you that flexibility.
Here’s what I find especially practical: poolside bars are mentioned in the tour description, so you won’t be forced to leave the spa area just to hydrate or grab a drink. If you bring a swimsuit you can easily dry, you’ll feel more comfortable staying longer without scrambling.
What the included items actually mean for your money

The tour price is $117 per person, and to judge value you have to look at what’s included beyond sightseeing. This isn’t just transportation and a guide. Your ticket set covers:
- Hotel pickup & drop-off
- Gubałówka funicular up and down
- Entry to Chocholow Hot Baths Pools (the thermal bath portion)
- The cheese and vodka tasting at Bacówka u Jacka
- Guided help for the funicular ticket process
- Guidebooks in multiple languages (Spanish, French, German, Italian, and more)
- Extra spare time on Krupówki
That’s a lot of “paid-in-advance” value, especially because tickets and entry fees are often what derail budgets on day trips. The only notable missing piece is lunch. If you eat fairly modestly, the total cost can still feel reasonable for a day that includes multiple admissions plus transportation.
Who gets the best value? People who want a smooth, guided day with minimal planning. If you already enjoy organizing your own transit and ticketing, you might get similar results independently—but you’d be paying in time and logistics stress.
Comfort, timing, and small decisions that affect your day

This is one of those tours where small prep choices pay off. Since you’ll be moving between outdoor mountain areas and the thermal baths, dress in layers you can adjust quickly. Thermal pools work best when you can commit to a full soak time, not when you’re cold and fidgety.
Also, think about your energy pacing. Two stops are about 20 minutes each. That’s enough for a taste and a few photos, but not for deep wandering. Save your longer curiosity moments for Zakopane’s 2 hours on Krupówki and the 3 hours at Chochołowskie Termy.
If you’re sensitive to crowds, be ready for busy sections at major attractions and in the spa. The tour still makes sense if you know that going in—this is a popular Tatra day trip.
Who this tour suits best (and who should skip it)
This tour fits you if:
- You want one day covering Chochołów, Zakopane, Gubałówka, and the thermal baths
- You like cultural stops through food, like cheese and regional alcohol tasting
- You want hotel pickup so you don’t spend your morning figuring out transport
- You’re excited by the idea of thermal pools as a main event, not an add-on
You might skip it if:
- You hate long travel days and prefer slower pacing
- You want lots of unstructured time at every stop
- You’re on a tight lunch budget and don’t want to handle meals separately
Practical FAQ
FAQ
How long is the Zakopane and thermal pools tour?
It runs for about 11 hours.
Do I get hotel pickup and drop-off?
Yes. Hotel pickup and drop-off are included.
What are the main stops on the tour?
You’ll stop in Chochołów, visit a traditional mountain hut called Bacówka u Jacka for tasting, spend time in Zakopane (including Krupówki Street), ride the Gubałówka funicular, and then visit Chochołowskie Termy hot baths.
Is lunch included?
No, lunch is not included.
Are the funicular tickets included?
Yes. The Gubałówka funicular ticket is included for both up and down.
Is entry to the thermal baths included?
Yes. Your ticket for the Chocholow/Chochołowskie hot baths pools is included (as listed).
How big is the group?
The maximum group size is 100 travelers.
What is the cancellation policy?
Free cancellation is available up to 24 hours in advance for a full refund.
Should you book this Zakopane + thermal pools tour?
I’d book it if you want a guided “best of” day from Krakow that mixes mountain scenery, classic Tatra culture, and a real relaxation block. The inclusion list is strong—funicular tickets, thermal bath entry, and tastings—and the guided help around the funicular process helps you keep the day moving.
If you’re the kind of traveler who needs hours to linger in places, or you’re trying to avoid long days on the clock, this may feel a bit fast. But for most people who want value and a tidy plan, it’s an easy yes—especially if you’re excited to end the day soaked and satisfied instead of just sightseeing until you’re tired.






















